Visa 12.6.2

Paid by other means

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What the cardholder is claiming

The cardholder paid for the same goods or services by another means — cash, another card, or a transfer — and says the card charge should not stand. Visa requires the cardholder to have taken part in one of the two payments. The answer is the record showing the two payments are for different things, or that the other one was refunded. 120 calendar days from the transaction processing date.

Defending a 12.6.2

Riskopus assembles the evidence this code calls for from your own order, delivery and device data, and files it before the deadline.