Visa 13.4

Counterfeit merchandise

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What the cardholder is claiming

The cardholder says the merchandise is counterfeit, established by a customs seizure, the rights holder, or another recognised authority. Proof of the supply chain and of the goods' authenticity is what answers it. 120 calendar days from the transaction processing date.

Defending a 13.4

Riskopus assembles the evidence this code calls for from your own order, delivery and device data, and files it before the deadline.