American Express C05
Goods/services canceled
← All reason codes
What the cardholder is claiming
The cardmember cancelled the goods or services before receiving them and says the charge should not stand. What answers it is the cancellation terms they agreed to and the record of when the cancellation reached the merchant.
The record
- Network
- American Express
- Code
- C05
- Category
- Credit not processed
- Checked
- 2026-11-06
Defending a C05
Riskopus assembles the evidence this code calls for from your own order, delivery and device data, and files it before the deadline.