American Express C14
Paid by other means
← All reason codes
What the cardholder is claiming
The cardmember says they paid for the same purchase by another means and the Amex charge duplicates it. The answer is evidence that the two payments are for different things, or that the other was refunded.
The record
- Network
- American Express
- Code
- C14
- Category
- Duplicate
- Checked
- 2026-11-06
Defending a C14
Riskopus assembles the evidence this code calls for from your own order, delivery and device data, and files it before the deadline.