American Express F14

Multiple ROCs

← All reason codes

What the cardholder is claiming

The cardmember accepts one transaction with the merchant but denies the additional charges that followed it. Amex is explicit that this is not the remedy for processing the same transaction twice — that is a duplicate charge (P08) — so the case is about whether each further charge was separately authorised.

Defending a F14

Riskopus assembles the evidence this code calls for from your own order, delivery and device data, and files it before the deadline.