Mastercard 4834
Point-of-interaction error (duplicate / amount)
← All reason codes
What the cardholder is claiming
A point-of-interaction error: the cardholder was billed twice for one purchase, or billed the wrong amount. Proof that the charges are separate purchases, or that the error was already corrected, answers it.
Other Mastercard codes
- 4837No cardholder authorization
- 4841Canceled recurring or digital goods transactions
- 4849Questionable merchant activity
- 4853Cardholder dispute (defective / not as described)
- 4855Goods or services not provided
- 4860Credit not processed
- 4863Cardholder does not recognize — potential fraud
- 4870Chip liability shift
Defending a 4834
Riskopus assembles the evidence this code calls for from your own order, delivery and device data, and files it before the deadline.