Mastercard 4860
Credit not processed
← All reason codes
What the cardholder is claiming
A refund the cardholder was promised, or a credit receipt they hold, was never processed. The answer is the refund record, or the policy the cardholder accepted showing no refund was due.
The record
- Network
- Mastercard
- Code
- 4860
- Category
- Credit not processed
- Checked
- 2026-11-06
Other Mastercard codes
- 4834Point-of-interaction error (duplicate / amount)
- 4837No cardholder authorization
- 4841Canceled recurring or digital goods transactions
- 4849Questionable merchant activity
- 4853Cardholder dispute (defective / not as described)
- 4855Goods or services not provided
- 4863Cardholder does not recognize — potential fraud
- 4870Chip liability shift
Defending a 4860
Riskopus assembles the evidence this code calls for from your own order, delivery and device data, and files it before the deadline.