Mastercard 4841
Canceled recurring or digital goods transactions
← All reason codes
What the cardholder is claiming
A recurring charge taken after the cardholder cancelled, or a digital-goods purchase disputed under the same condition. The answer is the consent record, what the cardholder was told about cancelling, and proof no cancellation arrived before the charge.
The record
- Network
- Mastercard
- Code
- 4841
- Category
- Subscription cancelled
- Checked
- 2026-11-06
Other Mastercard codes
- 4834Point-of-interaction error (duplicate / amount)
- 4837No cardholder authorization
- 4849Questionable merchant activity
- 4853Cardholder dispute (defective / not as described)
- 4855Goods or services not provided
- 4860Credit not processed
- 4863Cardholder does not recognize — potential fraud
- 4870Chip liability shift
Defending a 4841
Riskopus assembles the evidence this code calls for from your own order, delivery and device data, and files it before the deadline.