Mastercard 4849
Questionable merchant activity
← All reason codes
What the cardholder is claiming
The merchant was named in a Mastercard announcement for breaching the Questionable Merchant Audit Programme, or Mastercard determined the transactions were coercive. The trigger is Mastercard's own finding rather than a cardholder complaint, so this code is a symptom of a programme placement and not an ordinary dispute.
Other Mastercard codes
- 4834Point-of-interaction error (duplicate / amount)
- 4837No cardholder authorization
- 4841Canceled recurring or digital goods transactions
- 4853Cardholder dispute (defective / not as described)
- 4855Goods or services not provided
- 4860Credit not processed
- 4863Cardholder does not recognize — potential fraud
- 4870Chip liability shift
Defending a 4849
Riskopus assembles the evidence this code calls for from your own order, delivery and device data, and files it before the deadline.